Call recording is a valuable communications tool in the modern business world. With Tymbl, you can record phone calls that will help you improve call handling  and create official records of important conversations, all using just one click.


Proper way of recording calls.


Here's an interactive tutorial on how to properly record a call. Click on the "Try It" option to display other viewing options and switch to full screen for better experience.


10 STEPS

1. The first step is to select a number and click Call

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2. With your mouse, hover to Record

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3. Click Record

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4. Click Agree

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5. Once you are done with the call

Click End

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6. Click to refresh the page

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7.

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8. Click to open the Lead Information Pane

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9. Click Calls Tab

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10. Following the same procedure will guarantee that the call will be recorded.

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Here's an interactive tutorial

https://www.iorad.com/player/1783022/Tymbl---How-to-properly-record-a-call-


Incorrect way of recording calls.


Click on the "Try It" option to display other viewing options and switch to full screen for better experience.



8 STEPS

1. In this example, we will initiate a Call to show you an incorrect way of recording. 

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2. Click Record

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3. Click Agree

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4. Clicking the Recording button, while still engage on the call, will stop the recording process.

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5.

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6. Click to refresh and display the Lead Information Pane

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7. Click CALLS tab to show the recent call activity

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8. The recorded call download icon is not available, because the recording button was pressed before ending the call.

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Here's an interactive tutorial

https://www.iorad.com/player/1783104/Incorrect-way-of-recording